The Real Time Web: Imperative or Insanity?
Who was on the panel:
- Andreas Weigend - moderator, lecturer at Stanford, former Chief Scientist at Amazon - he kept us entertained with his witty humor
- Todd Levy - cofounder of leading URL shortener and social analytics engine Bit.ly
- Jan Pedersen - Chief Scientist for Bing search, ex-Yahoo :)
- Kevin Burton - founder and CEO of Spinn3r and co-creator of RSS 1.0
- George Zachary - Partner at VC firm Charles River Ventures, invested in Twitter, Yammer ("corporate twitter"), GupShup ("the Twitter of India"), advisor to X PRIZE
The discussion opened with some cool stats, such as what happens each minute on the web: how many blog posts go live (mostly in Asia!), 100,000 bit.ly links clicked, 500,000 items shared on Facebook. See the photo in this post. Andreas has a wonderful way of presenting things, straight from what seemed a Microsoft Office document, and editing what's on the screen as the discussion went on.
Todd shared the history of Bit.ly, which fascinatingly enough started with a handful of employees and to this day has a single digit number of engineers. Their head of science is a woman (this came as an answer to the inevitable question why so few women are in tech). Bit.ly grew out of the needs of other startups getting incubated at Betaworks in NYC - they needed a URL shortener, and they needed to track social analytics, so why not kill both birds with one stone? Today bit.ly offers free analytics, and a premium $995 per month Pro package for companies. I have been in touch with Bit.ly for a long time, a huge fan of the company and the team, and plan to look into (read: buy) their Pro offering soon.
There was an interesting discussion about social implications of the real time web. Does the ability to output bite-sized pieces of info in real time, and keep a bunch of people updated on where you are and what you are doing actually diminish the need for real face to face human contact? In the past you needed to catch up with people, talk at length, and nurture a personal connection. Now you just check on Facebook and voila, you learn all about their last vacation or new baby. Jan made the point that services like Facebook make it much easier to keep in touch with people with whom you normally would not, such as acquaintances or remote friends, and so those relationships are strengthened. Todd made an interesting observation: in the early days of the internet when email was king, you basically had long-latency asynchronous communication. Now with low latency protocols and links, you have real time, sort of what face to face communication is, albeit digital. So we are coming back to the synchronous more direct communication that we lost when email appeared. Interesting...
George Zachary was passionate about real time social services disrupting outmoded corporate and government hierarchies (think Yammer, but also the public services). The Coase theorem states that firms and other organziations exist to lower the cost of transacting business, but these days meeting and bureaucracy make it harder to get things done in-house than if you were to use IM or call someone outside the organization. George expects profound social structure changes in the next 20-30 years as a result of technology allowing us to communicate and express ourselves in real time globally.
Privacy was suprisingly little mentioned. Jan Pedersen spoke about Bing's reluctance to show public Facebook updates which appear to be intended for private use based on some sort of automated analysis (or perhaps he was describing a policy choice, not clear). Here I was reminded of the public expression freedom that Twitter allows in comparison. That, and how I could easily tweet (and did) using SMS with just one bar of phone signal reception, while posting to Facebook on my iPhone would have been a drag (and although it can be done via SMS, who does it?)
The event was superb, one of the best I have attended in recent memory. The handout they gave to the audience had things like a chart of the real time web space (who the players are in the various niches), some interesting analytics of the growth in content over the past year, and definitions of terms like Pubsubhubbub. Kudos to VLAB, and I look forward to attending more of their events!
